Counter-Strike: Global Offensive (CS GO) - Poor Performance or Crashes
#1
Running in to performance issues with CS:GO? Was it performing better in the past but has all of a sudden started to stutter or drop frames?

Steam's support has a fairly in depth step by step guide on how to diagnose and fix a huge range of potential issues but lets just cover some of the more common ones our customers have contacted us for assistance with.

Game Doesn't Launch

Trying to open the game but it just hangs and never actually launches? Open task manager and see the process running but the game hasn't launched? It seems like this is caused most often by interfering firewall or antivirus software. The most common culprits being
  • AVG Anti-Virus
  • Iobit Advanced System Care
  • Nod32 Anti-Virus
  • Webroot Spy Sweeper
  • Nvidia Network Access Manager
  • nProtect GameGuard

All the above Valve recommend you completely uninstall if you experiencing any failing to launch or crashing issues. There is also a much longer list of software Valve recommend be disabled when using steam should you be finding yourself experiencing issues also.

Game launches but doesn't perform as well as it should be?
  • Check game graphics settings, disabling texture filtering, V-Sync, Motion Blur, FXAA and MSAA.
  • Completely uninstall and re-install video card drivers.
  • Check system is properly ventilated to avoid CPU/GPU down-clocking due to heat (clean out excess dust and make sure fans are operating correctly)

If this still doesn't help, value recommends right clicking on the game in the steam library and selection the 'Verify Game Files' option and checking their "Programs Which May Interfere with Steam" list available at support.steampowered.com to see if any are running in the background that may require disabling.

If you still having problems and none of the above is working, let us know whats going on below and we will help you troubleshoot!
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